Drag: All-in-one workspace 2.4.7

Drag transforms Gmail into a collaborative workspace tailored for teams, allowing users to manage various workflows such as customer support, sales, and recruiting directly from their inbox. Designed specifically for Google Workspace users, this tool facilitates seamless teamwork.

• Ranked among the top 20 collaboration products globally (by G2).
• Acknowledged for the easiest setup experience (by G2).
• Recognized for offering the best return on investment (by G2).
• Celebrated for its rapid implementation (by G2).
• Designated as a momentum leader (by G2).

For a comprehensive understanding of Drag's features and capabilities:

• Watch our demo
• Browse Help Center
• Speak to a Customer Champion

Some key features include:

• Shared Inbox: Enables teams to collaborate on company emails within Gmail, enhancing communication.
• Boards: Allows the use of shared boards for diverse applications, ranging from Help Desks to CRMs.
• Aliases: Facilitates responses from individual or shared inbox addresses.
• Assignment: Streamlines workload by assigning tasks and emails to specific team members.
• @mentions: Simplifies real-time communication for quicker resolutions by tagging team members.
• Team Chat: Provides a private space for collaboration and contextual discussions amongst team members.
• Shared Drafts: Enables collaborative email replies with the option for colleagues to review drafts prior to sending.
• Shared Labels: Facilitates organization across teams through shared labeling systems.
• Collision Detection: Alerts users when multiple team members are handling the same task simultaneously.
• Email Templates: Streamlines communication by allowing the easy retrieval of pre-made email templates.
• Email Tracking: Provides insights on email engagement with features similar to WhatsApp's double-tick notification.
• Email Sequences: Automates follow-up emails with personalized, scheduled sequences.
• Automations: Simplifies repetitive tasks through customizable automated workflows.
• Custom Fields: Enhances project management with adjustable fields tailored to specific company needs.
• Analytics: Offers valuable insights into team productivity and board activity.
• Board Views: Utilizes filters to quickly access relevant information across boards.
• Today View & 'Assigned to Me' View: Consolidates tasks due today or assigned directly to users across all boards in one view.
• Tasks: Supports task management by allowing creation of tasks from direct inbox items.
• Email Notes: Enables users to add notes to emails for quick reference and detail retention.
• Checklists: Facilitates task management by breaking down actionable items within emails.
• Due Dates:
• Color Coding:
• Activity Log:
• Sort & Filter:
• Card Links:
• Drag to Boards:
• File Upload:
• Merging Cards:
• Integrations include:
• • Gmail
  • Google Groups
  • Google Calendar
  • Zapier